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1. Introduction

The Sharman Team LLC (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website, thesharmanteam.com (the “Site”), and individuals who contact us or engage with our real estate services. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding your personal data.

By using our Site or contacting us, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide Directly When you fill out contact forms, request information, or otherwise interact with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Mailing or property address
  • Real estate preferences (buying, selling, or both)
  • Any additional information you voluntarily include in messages

Information Collected Automatically When you visit our Site, we may automatically collect:

  • IP address and general geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Respond to your real estate inquiries and provide requested services
  • Send you property listings, market updates, or relevant real estate information
  • Contact you by phone, email, or text message (SMS) regarding our services, as authorized by you
  • Improve our website and personalize your experience
  • Fulfill our obligations under the Homes for Heroes program, where applicable
  • Comply with legal obligations and protect our legal rights
  • Make charitable contributions associated with your transaction (e.g., to a fire department of your choice), where applicable

4. Communications & SMS Consent

By submitting a contact form on our Site and checking the consent box, you agree to be contacted by The Sharman Team LLC via phone calls, emails, and text messages (SMS/MMS) for real estate services.

Message and data rates may apply. Message frequency may vary.

  • To opt out of text messages, reply STOP at any time.
  • To request help, reply HELP or contact us directly at the information below.
  • To unsubscribe from email communications, click the unsubscribe link in any email we send.

We do not sell or share your phone number or email address with third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and analyze Site traffic. Cookies are small data files stored on your device.

Types of cookies we may use include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You may disable cookies through your browser settings; however, doing so may affect certain Site functionality.

6. How We Share Your Information

We do not sell, rent, share, or disclose your personal information to third parties for marketing or promotional purposes.

Data will not be sold or shared with third parties for marketing or promotional purposes.

We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business (e.g., CRM platforms, email marketing tools, website hosting), subject to confidentiality agreements.
  • Homes for Heroes: If you participate in the Homes for Heroes program, relevant information may be shared with the national Homes for Heroes organization to facilitate your program benefits.
  • Legal Requirements: If required by law, regulation, court order, or governmental authority, or to protect the rights, property, or safety of The Sharman Team LLC, our clients, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach affecting New York residents, we will notify affected individuals as required by the New York SHIELD Act.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information, subject to certain exceptions
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to your request within a reasonable timeframe.

10. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

11. Third-Party Links

Our Site may contain links to third-party websites (such as Zillow, Realtor.com, Yelp, or Homes for Heroes). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies before providing any personal information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

The Sharman Team LLC Phone: 585-727-0980 Website: thesharmanteam.com

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.

14. Terms & Conditions

Your Privacy Policy also needs to specify several Terms and Conditions. The text below can be added directly to your Privacy Policy to meet these requirements.

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at matt@thesharmanteam.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy.